Scroll through our most frequently asked questions and answers.

If you don't find what you need, please send your question to a technician.

How long does a SureFire controller last? Is there a lot of maintenance required?

SureFire has units in the field for over a decade with little or no maintenance issues.

What are the power requirements for a SureFire system?

For the Flare-100, BMS-300, 300H, and BMS  350H:
Battery Voltage: 11-15 volts DC
Solar Panel Voltage: 12 volts DC
Solar Panel Current: 8 amps max

Is the SureFire system controlled by an RTD or thermocouple?

The BMS-300 can be controlled by a RTD.

The BMS-350 can be controlled by a thermocouple.

Can the SureFire system be controlled by any other device?

Yes, by a normally open/normally closed switch.

Does the system log operational data continuously? Can it be retrieved and used?

Currently, the BMS-300 and BMS-350 records Ignition Attempts and the number for successful ignitions. Additionally these systems record how long the burner has been operational. Data logging technology is in the development phase and will soon be available. Please contact our sales staff for a release date.

How does a SureFire system react when power is lost?

If the SureFire system has a battery backup, the system will continue to operate.
If line power is being used with no battery backup, the system will shut down.

What is the difference between your BMS (Burner Management System) and a pilot maintainer?

A BMS manages process target temperatures and controls the pilot and main burner valves. A pilot maintainer only manages the pilot valve.

Can I customize the operating parameters?

Many of our customers ask for special operation parameters which we can typically meet.

Is SureFire NFPA 87 compliant?

Yes, SureFire is NFPA 87 compliant under Class H heaters designation.

Is SureFire approved for hazardous areas?

Yes. CLASS I DIV2 Groups C, D, T6

Can you test a flame arrestor’s integrity on equipment with a SureFire BMS installed?

Yes, It can be accomplished because SureFire engineered the ignition unit to withstand the harsh temperature of the API RP 12N flame arrestor testing.

How long does it take to install a SureFire BMS?

The SureFire system has true plug and play features and a typical installation period is 3-6 hours with a trained crew.

Can SureFire equipment be used in extremely hot or cold environments?

Yes, there are several thousand units in both hot and cold climates, from Texas to North Dakota. SureFire’s hardware is rated to -40°F to +131°F.

Can the SureFire BMS have dual temperature process control (gas and liquid) capabilities?

Yes. Please contact SureFire for further evaluation.

Can the SureFire BMS detect loss of flame?

Yes. The BMS can detect loss of flame.

How does your flame detection function?

The BMS senses flame through three devices, the Igniter, Flame Rod and Thermocouple.

Does the SureFire BMS have a extreme high temperature shut down and is it adjustable?

SureFire’s BMS has an extreme high temperature shutdown, but is not adjustable. It is set at 50° F above the high temperature set point.

Does the SureFire system have inputs and outputs?

Yes. Please call SureFire for input and output information.